Waypoint developed this service to make it easy for you to communicate your personal and work goals in a way that honors
relationships, gives greater transparency and provides better outcomes. We understand that privacy is
important to both our online visitors and registered users. We respect your privacy and will take reasonable
steps to protect your information.
This website (including related domains and mobile sites, the “Site“) and the services, products, and content
provided on the Site are owned and operated by EC Group International, Incorporated dba Waypoint HQ (“we,”
“us,” or “Waypoint“).
1. This Site
This Site is configured to allow participation between persons in communicating performance and setting goals
as well as tracking progress on achieving goals. Waypoint users, generally but not exclusively, are leaders
and their fellow team members.
2. Account Owners and Users
Account owners are, generally but not exclusively, employers or managers who supervise employees or contractors.
Accounts on Waypoint are created and paid for by Account Owners (“Owners”). Waypoint Owners and anyone
whom the Owners authorize to use the Service are Users of this service (“Users”).
3. Access to Information
Owners will have access to any information posted to this site by their Users. Users who are not Owners will
have visibility to information they have entered and any information the Owner has shared with them.
BY USING THE SITE, YOU EXPRESSLY ACKNOWLEDGE AND UNDERSTAND THAT WAYPOINT HQ HAS NO CONTROL WHATSOEVER OVER
ANY EMPLOYMENT DECISION AFFECTING YOU MADE BY THE ORGANIZATION. YOU EXPRESSLY RELEASE WAYPOINT HQ FROM
ALL LIABILITY IN CONNECTION WITH YOUR USE OF THE SITE AND ANY EMPLOYMENT-RELATED ACTION TAKEN BY THE
ORGANIZATION, INCLUDING RELATING TO YOUR RESPONSES SUBMITTED THROUGH THE SITE.
4. Your Use of the Site
Subject to these Terms, Waypoint HQ grants you a limited personal, revocable, non-exclusive, non-transferable
license to use the Site and access its contents, solely in accordance with the instructions provided
on the Site. If you have been provided with credentials or keys to access the non-public portions of
the Site, you agree not to give these credentials or keys to anyone else or allow anyone else to use
or access the Site.
As a User, you may have entered or may enter in the future into certain agreements with the Organization
(such as a confidentiality agreement, employment agreement, or other agreement). These agreements with
the Organization will control in the event that a term therein conflicts with any terms set forth in
For any information you submit to us using the Site, or communicate to us in any way (including without limitation
your responses submitted in connection with One-on-Ones on the Site), you agree to grant us a unrestricted
nonexclusive, perpetual, royalty-free, irrevocable, transferable, worldwide right and license to use,
reproduce, modify, adapt, translate, display, publish, transmit, and distribute such content in any form,
medium, or technology now known or later developed, without further compensation, consideration, attribution,
or notice. Notwithstanding the foregoing, we will not use or disclose your personally identifiable information
which is expressly incorporated herein.
By using the Waypoint (“Service”), you are agreeing to be bound by the following terms and conditions (“Terms
Waypoint, LLC (“Company”) reserves the right to update and change these Terms of Service without notice.
Violation of any of the terms below may result in the termination of your account.
5. Account Terms
You are responsible for maintaining the security of your account and password. The Company cannot and
will not be liable for any loss or damage from your failure to comply with this security obligation.
You are responsible for all content posted and activity that occurs under your account (even when content
is posted by others who have their own logins under your account).
You may not use the Service for any illegal purpose or to violate any laws in your jurisdiction (including
but not limited to copyright laws). You must provide your legal full name, a valid email address,
and any other information requested in order to complete the signup process.
Your login may only be used by one person – a single login shared by multiple people is not permitted.
- You may create separate logins for as many people as you’d like.
- You must be a human. Accounts registered by “bots” or other automated methods are not permitted.
6. API Terms
Customers may access their Service data via the Application Program Interface (“API”). Any use of the API,
including use of the API through a third-party product that accesses the Service, is bound by the terms
of this agreement plus the following specific terms:
You expressly understand and agree that the Company shall not be liable for any damages or losses resulting
from your use of the API or third-party products that access data via the API.
Abuse or excessively frequent requests to the Service via the API may result in the temporary or permanent
suspension of your account’s access to the API. The Company, in its sole discretion, will determine abuse
or excessive usage of the API. The Company will make a reasonable attempt via email to warn the account
owner prior to suspension.
7. Payment, Refunds, Upgrading and Downgrading Terms
The Service may be offered with a free trial for one Waypoint manager account. If you need more than one manager account,
you will only be able to continue using the Service by paying in advance for additional usage. If you
fail to pay for additional usage, your account will be frozen and inaccessible until payment is made.
For any upgrade or downgrade in plan level, will result in the new rate being charged at the next billing
cycle. There will be no prorating for downgrades in between billing cycles.
Downgrading your Service may cause the loss of features or capacity of your account. The Company does not accept any liability
for such loss.
All fees are exclusive of all taxes, levies, or duties imposed by taxing authorities,
and you shall be responsible for payment of all such taxes, levies, or duties, excluding only United
States (federal or state) taxes. Where required, The Company will collect those taxes on behalf of taxing
authority and remit those taxes to taxing authorities.
8. Cancellation and Termination
You are solely responsible for properly canceling your account. An email or phone request to cancel your account is not considered
cancellation. You can cancel your account at any time by clicking on the My Account link inside the menu
found by clicking your profile picture on the right side of the navigation bar at the top of the screen.
The My Account screen provides a simple no-questions-asked cancellation link.
All of your content will
be inaccessible from the Service immediately upon cancellation. Within 30 days, all content will be permanently
deleted from backups and logs. This information cannot be recovered once it has been permanently deleted.
If you cancel the Service before the end of your current paid up month, your cancellation will take effect
immediately, and you will not be charged again. But there will not be any prorating of unused time in
the last billing cycle.
The Company, in its sole discretion, has the right to suspend or terminate your
account and refuse any and all current or future use of the Service for any reason at any time. Such
termination of the Service will result in the deactivation or deletion of your Account or your access
to your Account, and the forfeiture and relinquishment of all content in your account. The Company reserves
the right to refuse service to anyone for any reason at any time.
9. Modifications to the Service and Prices
The Company reserves the right at any time and from time to time to modify or discontinue, temporarily
or permanently, any part of the Service with or without notice.
Prices of all Services are subject to change upon 30 days notice from us. Such notice may be provided at any time by posting the changes to
the Waypoint site or the Service itself.
The Company shall not be liable to you or to any third party for any modification, price change, suspension or discontinuance of the Service.
10. Copyright and Content Ownership
All content posted on the Service must comply with U.S. copyright law.
The Company does not pre-screen content, but reserves the right (but not the obligation) in their sole discretion to refuse
or remove any content that is available via the Service.
The look and feel of the Service is copyright
©EC Group International. All rights reserved. You may not duplicate, copy, or reuse any portion of the
11. General Conditions
Your use of the Service is at your sole risk. The service is provided on an “as is” and “as available” basis.
Technical support is only provided via email.
You understand that the Company uses third party vendors and hosting partners to provide the necessary hardware, software, networking,
storage, and related technology required to run the Service.
You must not modify, adapt or hack the Service.
You must not modify another website so as to falsely imply that it is associated with the Service or the Company.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the
Service, use of the Service, or access to the Service without the express written permission by the Company.
We may, but have no obligation to, remove content and accounts that we determine in our sole discretion
are unlawful or violates any party’s intellectual property or these Terms of Service.
Verbal, physical, written or other abuse (including threats of abuse or retribution) of any Service customer, Company employee
or officer will result in immediate account termination.
You understand that the technical processing and transmission of the Service, including your content, may be transferred unencrypted and involve (a)
transmissions over various networks; and (b) changes to conform and adapt to technical requirements of
connecting networks or devices.
We reserve the right to temporarily disable your account if your usage significantly exceeds the average usage of other Service customers. Of course, we’ll reach out to the
account owner before taking any action except in rare cases where the level of use may negatively impact
the performance of the Service for other customers.
The Company does not warrant that (i) the service will meet your specific requirements, (ii) the service will be uninterrupted, timely, secure, or error-free,
(iii) the results that may be obtained from the use of the service will be accurate or reliable, (iv)
the quality of any products, services, information, or other material purchased or obtained by you through
the service will meet your expectations, and (v) any errors in the Service will be corrected.
You expressly understand and agree that the Company shall not be liable for any direct, indirect, incidental, special,
consequential or exemplary damages, including but not limited to, damages for loss of profits, goodwill,
use, data or other intangible losses (even if the Company has been advised of the possibility of such
damages), resulting from: (i) the use or the inability to use the service; (ii) the cost of procurement
of substitute goods and services resulting from any goods, data, information or services purchased or
obtained or messages received or transactions entered into through or from the service; (iii) unauthorized
access to or alteration of your transmissions or data; (iv) statements or conduct of any third party
on the service; (v) or any other matter relating to the service.
The failure of the Company to exercise or enforce any right or provision of the Terms of Service shall not constitute a waiver of such right
or provision. The Terms of Service constitutes the entire agreement between you and the Company and govern
your use of the Service, superseding any prior agreements between you and the Company (including, but
not limited to, any prior versions of the Terms of Service).
Questions about the Terms of Service should be sent to support@Waypoint.com.
Any new features that augment or enhance the current Service, including
the release of new tools and resources, shall be subject to the Terms of Service. Continued use of the
Service after any such changes shall constitute your consent to such changes.